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Antonio Neri
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Mitra: Manage Airtel Account Review

All the authors that work on this project are required to follow our guidelines. To make the most out of the app testing process, our authors launch it on various smartphones and tablets with not only the latest OS', but also the previous ones.

Mitra app is the managing service that helps to navigate your Airtel account. It keeps all the main services of Airtel in one place. Download Mitra and always be aware of your live balance.

Functionality – 5/5
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Mitra app is made for Airtel users. We must warn you in Mitra review that if you are not an Airtel client and don’t have any intention to become one, this app will be useless to you. There are numerous features that you may find incredibly handy. This app is user-friendly, and all the main functions are actually one tap away. Check out the menu to see all your options.

Design – 4/5

The design of Mitra latest version is made in traditional red and white colors. And while it is really clear and easy to understand and navigate, it looks a little bit plain. There are numerous apps with similar functions that look more advanced. Here you will find everything you need, scrolling up and down pages. Nothing distracts you. There are not so many colorful pictures. It looks really solid and a bit boring.

Usability – 5/5

After the Mitra install process is over, you have to open the app. You will see the menu with the full list of the options that are available to you. Scroll up and down until you find the feature that you want to see. There are clear names on each of the buttons. Tap the one that you currently need:

  • My balance provides detailed information on how much money you still have left;
  • My transaction allows you to check the history of transactions you have made;
  • Products section offers to add money or to use benefits of Talktime, unlimited or premium services;
  • My activations;
  • My income;
  • My Account provides you the information about actions you’ve made in the app;
  • Complaints will be sent directly to the app’s developers.

You will have access to the status of the customer activation that the retailer initiated. You may also reset the LAPU MPIN via the app. You may send the request on returning the money for 15 minutes of being wrongly recharged.

Cross-platform use – 5/5

The Mitra app is easy to install. It does not require anything specific from you. Just make sure you have the Internet connection during the downloading process and after that. This way, the app will send you notifications in real-time. There is no Mitra iOS version of the app. And Mitra Android app requires 4.1 system or later. You need to make sure that your phone has 46M or empty space for the app.

In-app purchases

Mitra free of charge app does not require any extra payments from you. However, the Mitra app was created for Airtel users only. So, basically, you have to pay for Airtel services. You will not find any annoying ads that will pop up onto your phone’s screen while you are using it. Nothing will distract you from Mitra. If you want to pay for something, you can order products that Airtel offers you.

The Bottom Line

If you were looking for the way to help you simplify the Airtel use, Mitra apk is your option. It is fast and does not require any additional tools. The app has a clear interface, with all the features gathered on the menu. All the tools are right in front of you. You may check your account and get notifications in real-time. If you need extra services, order them via the Mitra app.



Airtel owners can download Mitra app on their phones to use beneficial options that the company offers.

Pros : Free of charge;
Clear and user-friendly interface;
Numerous features.

Cons : Plain design;
You have to be Airtel user.

Functionality 5

Design 4

Usability 5

Cross-platform use 5

Average : 4.8


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Rating Distribution

(2 692)


  • What is the Mitra app?

    The application allows you to manage your Airtel retailer account & services smartly and in one place.

  • Who is the developer of Mitra?

    The application was designed by Airtel, one of the leading Indian telecommunications services company.

  • On what platforms can I find Mitra download options?

    For now, the application is only available to install on Android devices.

  • Is it planned to release a Mitra iOS version?

    Maybe. But it will be not soon.

  • What is the rating of Mitra APK on Google Play?

    The application has quite a high rating — 4.3 stars from 5.

  • Where can I read the instruction to install Mitra on my device?

    You can read it on the official app’s page on Google Play.

  • What do I need to do to get Mitra free app?

    By default, the application is free. So, anybody can install it on Google Play without extra charges.

  • I face the problems with live updates of my last transaction on LAPU. What should I do?

    Please, report about any reasons of Mitra not working to an app’s support team. They will help you as soon as possible.

  • Does the application have in-app purchases?

    No, Mitra’s latest version does not have any usage charges.


  • SS
    Satender Sg
    2 months ago
    I want to Mitra app in ios.plz help
  • Sk
    Salman khan
    1 year ago
    iPhone 6s Palus me Mitra app lod kare
  • Rd
    Rohit dwivedi
    1 year ago
    airtel is the best recharge airtel is the best recharge
  • ua
    ujjyal aich
    2 years ago
    I want this apps.
  • MA
    2 years ago
    \\thnice app abjgd tydnjk df hbfg d g
    • Nk
      Niraj kumar
      1 year ago
      @MD AKARAM Iphone me Airtel Mitra dounlid nahi ho raha hai

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