Face to Free (Assistance Free)

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  • Last update: 5 years ago
  • Compatibility: 4.0 and up
  • Author: Assistance Free
  • Content rating: Everyone
  • Package name: fr.free.assistance.mcra
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Face to Free (Assistance Free) Review

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Face to Free (Assistance Free) Review

L’application Assistance Free permet aux abonnés Free (les Freenautes) d’accéder facilement à l’assistance en ligne Free, pour leur offre Freebox et mobile. Elle offre accès au nouveau service d’assistance par visioconférence intitulé Face to Free.
Celui-ci permet de contacter nos FreeHelpers très facilement, qui répondront à l’aide de leur webcam pour vos demandes sur la Freebox ou sur les offres mobiles de Free (sous réserve d’être abonnés aux offres correspondantes).L’assistance en ligne, intégrée à l’application, vous donne la possibilité de soumettre vos demandes et incidents liés à votre offre Freebox. Vous pourrez ensuite suivre leur évolution et l’état de leur résolution.Retrouvez aussi l’ensemble du site d’assistance pour les offres Mobile Free, depuis l’application, pour l’utilisation de votre téléphone chez Free ou pour toutes les questions que vous vous posez sur l’utilisation de votre forfait et de ses nombreux services (utilisation à l’étranger, tarif abonné Freebox…).L’utilisation de l’application Assistance Free et du service visio Face to Free est totalement gratuite (bande passante décomptée de votre enveloppe data mensuelle).
Nous vous conseillons l’utilisation d’une connexion WiFi depuis votre téléphone pour un fonctionnement optimal.FaceToFree - Face to Free - Face2Free

The application allows Assistance Free Free subscribers (Free users) to access the online help Free for their Freebox and mobile.It provides access to the new videoconference assistance service called Face to Free.
This allows contact our FreeHelpers very easily, which will meet with their webcam for your requests on Freebox or mobile deals Free (subject to be subscribed to the corresponding tender).Online support, integrated with the application, gives you the ability to submit your requests and incidents related to your Freebox. You can then track their progress and status of their resolution.Find also all the support site for offers Free Mobile since the application to use your phone at Free or for any questions you have about the use of your package and its many services (use abroad, subscriber price Freebox ...).The use of the application and Free Assistance Service visio Face to Free is completely free (bandwidth deducted from your envelope monthly data).
We recommend using a WiFi connection from your phone for optimal performance.FaceToFree - Face to Free - Face2Free

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