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Professional Critic
Daniel Wilson
51 reviews

Google Hangouts: Manage All Your Messages in One App Review

Review Standarts
Our main goal is to provide full and useful app reviews. Our authors strictly follow the rules: minimum 15 hours of the real app usage experience or gameplay, test on main Android and iOS versions, test on phones and tablets.

A smartphone with a mobile data connection has already become a common thing for many people. Having mobile Internet on the go means that smartphone users can stay in touch with their families and friends without having to pay for calls or text messages. To be able to do that, they have to install special apps called messengers. There are currently a lot of messengers available for iOS and Android phones, and Google Hangouts is one of the most popular options on the market.

Functionality 9/10
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The developers from Google obviously decided to create a very powerful messenger and included a lot of functions into the Hangouts app. If you communicate over your smartphone a lot, you’ll definitely want to try Hangouts. Not only can you send messages inside the app itself, but you also have the possibility to send and receive text messages straight from Hangouts. The best part is that your text messages will be free of charge as long as you’re connected to the Internet.

If you have a lot of friends, you can create a group chat for up to 150 people to make sure that all of you stay in touch and promptly receive the latest updates from one another. Hangouts can also be used to connect with your colleagues because it is a free and effective way of instantly conveying information to many people. What’s more, you’re not limited to sending just text, as you can add pictures, videos, stickers, and Emoji to your messages. You can even show your friends or colleagues where to go by attaching a map to your message.

If you use Google Voice a lot, you’ll be pleased to know that it has already been incorporated into Hangouts for you. However, you’ll have to install an additional app called Hangouts Dialer to get full functionality for your VoIP calls through the Hangouts application. You’ll still be able to make voice calls even without installing Hangouts Dialer, but your Google Voice number will most likely remain unidentified by the receiving device. The person you call will see something like “No caller ID” on their phone, so if you don’t want to stay incognito, you’ll have to install the Dialer.

You can use Hangouts with multiple Google accounts, which may turn out to be a handy feature. Switching between the accounts is fairly easy and can be done by using the right-hand rule. However, if you have a big contacts list and communicate with more than several people at the same time, be prepared for some confusion because with multiple accounts it is really hard to make sense of all the messaging that takes place in Hangouts. Technically, Hangouts offers the possibility to switch between different Google Voice numbers when answering a message, but it is rather difficult to find this feature in the interface, so you’re probably better off with a single account.

You can also make live video calls with Hangouts. The service works pretty decently, and you’re unlikely to experience any problems with the audio, although the video might freeze from time to time. If you have a Google+ account, you can add up to nine more people to create a video conference, but you can only make person-to-person calls with a regular account.

Design 9/10

The Hangouts app has an interface that is quite pleasant to look at and use. You’ll be able to switch between three tabs (all your conversations, whether they include text or Hangouts messages, your contacts list, and a dial pad). The app’s main color is green, which looks fairly attractive combined with the white background. However, some functions, like the abovementioned switching between mobile numbers, can be tricky to find. And, you may find yourself missing particular control gestures which have become almost standard by now (swipe a thread to delete it, for instance).

Usability 8/10

Here’s where you may run into some problems with the Hangouts mobile messenger. Admittedly, it offers a lot of functionality and it has a modern attractive design, but it is also really complicated if you talk to a lot of people simultaneously. In fact, the Hangouts app combines four functions at once: sending and receiving in-app messages and text messages, VoIP calls, and video calls. Combining the communication services from Google and improving them for the benefit of users may appear to be a great idea, but in reality, managing all four aspects of your online communication in one app is a fairly difficult task. Unless your contacts list is well organized, you might get lost in the massive amount of messages that come to your phone number, your Google Voice number, your other IM services, and the Hangouts app itself. If you have a neat contacts list, all messages from one user will appear in a single thread even if they were sent using different services, which makes managing your conversations a lot easier. Still, Hangouts can get really confusing at times, so it doesn’t get the top score for usability.

Cross-Platform Use 9/10

You can download Hangouts app for free from Play Market or App Store for your mobile device or you can get it as a Google Chrome app for your Windows PC or Mac. However, Hangouts requires your device to run at least Android 4.0, which means that you won’t be able to install Hangouts on the majority of older Android devices. The messenger from Google is also unavailable for devices running on Windows Phone/Mobile OS.

In-App Purchases

Google Hangouts call app is free, and so are all of its functions. You won’t need to make any additional in-app purchases, although a Google+ account might add to the messenger’s functionality.

Bottom Line

Google Hangouts is a great app for Android users who have well-organized contacts. It offers a lot of functions for free, and all of them work properly. It’s a free app, so you can try it and simply uninstall it in case you don’t like it or don’t need the extended functionality.



If you’re tired of keeping track of all your instant and text messages, you might want to try Google Hangouts as a convenient way of managing all your conversations in one app, but make sure that your contacts list is neat and well-organized to avoid getting lost in dozens of threads.

Pros : An all-in-one messenger;
Free calls to most US and Canada numbers;
Integrates messages sent by one user through different services in one thread;
Available for free on major platforms.

Cons : Can be too complicated;
No group video conferences for regular users.

Functionality 4.5

Design 4.5

Usability 4.0

Cross-platform use 4.5

Average : 4.4

Rating Distribution

(2 662 113)


  • How to start a group conversation in Hangouts?

    Launch the app. Tap Add > New conversation > New group. Choose the names, phone numbers, or email addresses of the participants in your group. Finally, tap Done.

  • How many people can participate in video calls and in conversations?

    You can add up to 150 Hangouts users to the conversation and up to 10 people to the video call.

  • How can I change my profile photo in Hangouts?

    First, tap Manu at the top left of the screen. Select Settings > your Google Account > Profile photo. You can take a new photo or select one from your gallery. You may also crop it. Tap Accept, and that's all.

Hangouts Version History

  • Hangouts v.14.0.136618992 for Android 4.1+ Nov. 04, 2016
  • Hangouts v.13.0.134811930 for Android 4.1+ Oct. 17, 2016
  • Hangouts v.13.0.134811930 for Android 4.1+ Oct. 08, 2016
  • Hangouts v.13.0.133066434 for Android 4.1+ Sep. 23, 2016
  • Hangouts v.12.0.130004787 for Android 4.1+ Aug. 25, 2016
  • Hangouts v.11.0.125976520 for Android 4.1+ Jul. 20, 2016
  • Hangouts v.10.0.123391178 for Android 4.1+ Jun. 08, 2016
  • Hangouts v.8.1.121732641 for Android 4.1+ May. 16, 2016
  • Hangouts v.8.0.116581895 for Android 4.1+ Mar. 14, 2016
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    sagar pathare
    2 weeks ago
    best apps the hangout
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    sagar pathare
    2 weeks ago
    i realise the best apps
  • sp
    sagar pathare
    2 weeks ago
    best app the chatting
  • sp
    sagar pathare
    2 weeks ago
    i would like to chatting in hangout
  • sp
    sagar pathare
    2 weeks ago
    hangout relationship conection source
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