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  • Last update: 4 years ago
  • Version: Varies with device
  • Size: 28.60M
  • Compatibility: Varies with device
  • Author: Google Inc.
  • Content rating: Rated for 3+
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  • Last update: 8 years ago
  • Version: 20.1.0
  • Size: 99.8 MB
  • Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
  • Author: Google, Inc.
  • Content rating: Rated 4+
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Daniel Wilson
103 reviews

Google Hangouts: Manage All Your Messages in One App Review

All the authors that work on this project are required to follow our guidelines. To make the most out of the app testing process, our authors launch it on various smartphones and tablets with not only the latest OS', but also the previous ones.

A smartphone with a mobile data connection has already become a common thing for many people. Having mobile Internet on the go means that smartphone users can stay in touch with their families and friends without having to pay for calls or text messages. To be able to do that, they have to install special apps called messengers. There are currently a lot of messengers available for iOS and Android phones, and Google Hangouts is one of the most popular options on the market.

Functionality 9/10
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The developers from Google obviously decided to create a very powerful messenger and included a lot of functions into the Hangouts app. If you communicate over your smartphone a lot, you’ll definitely want to try Hangouts. Not only can you send messages inside the app itself, but you also have the possibility to send and receive text messages straight from Hangouts. The best part is that your text messages will be free of charge as long as you’re connected to the Internet.

If you have a lot of friends, you can create a group chat for up to 150 people to make sure that all of you stay in touch and promptly receive the latest updates from one another. Hangouts can also be used to connect with your colleagues because it is a free and effective way of instantly conveying information to many people. What’s more, you’re not limited to sending just text, as you can add pictures, videos, stickers, and Emoji to your messages. You can even show your friends or colleagues where to go by attaching a map to your message.

If you use Google Voice a lot, you’ll be pleased to know that it has already been incorporated into Hangouts for you. However, you’ll have to install an additional app called Hangouts Dialer to get full functionality for your VoIP calls through the Hangouts application. You’ll still be able to make voice calls even without installing Hangouts Dialer, but your Google Voice number will most likely remain unidentified by the receiving device. The person you call will see something like “No caller ID” on their phone, so if you don’t want to stay incognito, you’ll have to install the Dialer.

You can use Hangouts with multiple Google accounts, which may turn out to be a handy feature. Switching between the accounts is fairly easy and can be done by using the right-hand rule. However, if you have a big contacts list and communicate with more than several people at the same time, be prepared for some confusion because with multiple accounts it is really hard to make sense of all the messaging that takes place in Hangouts. Technically, Hangouts offers the possibility to switch between different Google Voice numbers when answering a message, but it is rather difficult to find this feature in the interface, so you’re probably better off with a single account.

You can also make live video calls with Hangouts. The service works pretty decently, and you’re unlikely to experience any problems with the audio, although the video might freeze from time to time. If you have a Google+ account, you can add up to nine more people to create a video conference, but you can only make person-to-person calls with a regular account.

Design 9/10

The Hangouts app has an interface that is quite pleasant to look at and use. You’ll be able to switch between three tabs (all your conversations, whether they include text or Hangouts messages, your contacts list, and a dial pad). The app’s main color is green, which looks fairly attractive combined with the white background. However, some functions, like the abovementioned switching between mobile numbers, can be tricky to find. And, you may find yourself missing particular control gestures which have become almost standard by now (swipe a thread to delete it, for instance).

Usability 8/10

Here’s where you may run into some problems with the Hangouts mobile messenger. Admittedly, it offers a lot of functionality and it has a modern attractive design, but it is also really complicated if you talk to a lot of people simultaneously. In fact, the Hangouts app combines four functions at once: sending and receiving in-app messages and text messages, VoIP calls, and video calls. Combining the communication services from Google and improving them for the benefit of users may appear to be a great idea, but in reality, managing all four aspects of your online communication in one app is a fairly difficult task. Unless your contacts list is well organized, you might get lost in the massive amount of messages that come to your phone number, your Google Voice number, your other IM services, and the Hangouts app itself. If you have a neat contacts list, all messages from one user will appear in a single thread even if they were sent using different services, which makes managing your conversations a lot easier. Still, Hangouts can get really confusing at times, so it doesn’t get the top score for usability.

Cross-Platform Use 9/10

You can download Hangouts app for free from Play Market or App Store for your mobile device or you can get it as a Google Chrome app for your Windows PC or Mac. However, Hangouts requires your device to run at least Android 4.0, which means that you won’t be able to install Hangouts on the majority of older Android devices. The messenger from Google is also unavailable for devices running on Windows Phone/Mobile OS.

In-App Purchases

Google Hangouts call app is free, and so are all of its functions. You won’t need to make any additional in-app purchases, although a Google+ account might add to the messenger’s functionality.

Bottom Line

Google Hangouts is a great app for Android users who have well-organized contacts. It offers a lot of functions for free, and all of them work properly. It’s a free app, so you can try it and simply uninstall it in case you don’t like it or don’t need the extended functionality.



If you’re tired of keeping track of all your instant and text messages, you might want to try Google Hangouts as a convenient way of managing all your conversations in one app, but make sure that your contacts list is neat and well-organized to avoid getting lost in dozens of threads.

Pros : An all-in-one messenger;
Free calls to most US and Canada numbers;
Integrates messages sent by one user through different services in one thread;
Available for free on major platforms.

Cons : Can be too complicated;
No group video conferences for regular users.

Functionality 4.5

Design 4.5

Usability 4

Cross-platform use 4.5

Average : 4.4


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  • Is there Hangouts Windows app for PC?

    Actually, you can download Hangouts app for your Google Chrome browser and use it on Mac or PC. You can find it on the official website of Hangouts. If you want to use the app on Windows Phone or Mobile OS, unfortunately, you can have it only as an app on the browser.

  • What are the requirements for Hangouts iOS app?

    Originally, Hangouts was made for Android owners. But now both mobile platforms can use the app. To download Hangouts you need to find the app on iTunes or just tap the Get App button here, on this page, and you will be redirected to Hangouts on the store. It requires 10.0 iOS system or later and at least 146.1 MB of free space on your phone. Besides iPhone, Hangouts is also compatible with iPod touch and iPad.

  • What are the requirements of Hangouts app for Android?

    Hangouts app is compatible with almost all Android smartphones. All you need to do is to go to the direct page of Hangouts on Google Play and press the Download after getting and installing APk file. You can do it either by searching the app on the store or by tapping the Get App button on this page. The app requires the 4.0 Android system or higher. Its size varies from the device.

  • Can I use my Google account for Hangouts installation?

    You may use multiple accounts of Google together with Hangouts. You don’t have to register twice. Just log in with already existed profile in Google, and it will add all your contacts in the app.

  • Shoud I use torrents to get Hangouts app?

    It is very possible that torrents do offer Hangouts app for free. Do you know why? Because the app is free originally. You don’t have to pay while you downloading it from the official app store. So, why do you want to take risks on unreliable sources if you can install Hangouts from the app store?

  • Is Hangouts free?

    Yes, the Hangouts app is completely free. It does not contain annoying ads, unlike many other apps. And yet, it does not offer any in-app purchases for those users who love to buy something extra.

  • What can I do when Hangouts is not working?

    Google usually reacts quickly to glitches and bugs that may appear in Hangouts. That means that you will hardly ever see this problem. However, if Hangouts is not working, close and open the app again, reload your phone and check your Internet. If nothing helps, contact Hangouts support.

  • Where can I download Hangouts latest version?

    You can download the latest version of Hangouts on the same page of the same app store where you have downloaded the original one. If the new version is available, you will be able to press the Update button there.


  • S
    1 year ago
    I am looking forward to using this app.
  • S
    1 year ago
    I hope im not getting charged for this app, it does say free
  • Js
    Joe sells
    LG LGL82VL (G Stylo)
    1 year ago
    Thanks for letting me use the app!!!!!!!!!joe
  • sp
    sagar pathare
    1 year ago
    best app the chatting
  • sp
    sagar pathare
    1 year ago
    i realise the best apps
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