Ecobank Mobile Banking
- Last update: 11 months ago
- Version: 08-Nov-2016
- Compatibility: 4.1 and up
- Author: Ecobank
- Content rating: Rated for 3+
- Package name: com.app.ecobank
Ecobank Mobile Banking Description443
Wherever, whenever …get the Ecobank Mobile app and make everyday banking as easy as ABC!
The Ecobank Mobile app allows you to enjoy our banking services from the comfort of your mobile device. The app provides you with an easy channel to manage your account and conduct financial transactions in a simple and secured manner. This means it is available wherever you are with your mobile device. The app also gives you access to the new Ecobank Xpress Account.
It is one app available for all 33 countries where Ecobank operates.
Ecobank Mobile App Features include
Balance Inquiry and Mini-Statement Display
Send Money to 33 African Countries instantly
Transfer Funds to other Local Banks within an Ecobank Operating Market
Account Statement Request
Block Card / Cheque Request
Airtime TopUp for Self / Other
Pay Billers & Merchants
Locate nearest Ecobank Branch / ATM
Check Forex Rates among othersIMPORTANT!!! - Getting StartedFor existing Ecobank Customers without a Mobile Banking Account, you will need one of the following to enable you activate the Ecobank Mobile App:
A valid Ecobank Debit Card (must not be blocked or expired)
Valid Retail Internet Banking Credentials. This does not apply for Corporate Internet Banking Accounts
You will also need to have the mobile number you have registered against your bank account/s with Ecobank. To complete your app activation, you will receive an SMS with a One Time PIN (OTP) on this mobile number. Simply…1. Download the App from the App store & Install it on your device.
2. Enter the Mobile Number you currently use to access the Ecobank Mobile Banking Platform OR the Mobile Number you want to use to register for Ecobank Mobile Banking.For Existing Ecobank Mobile Banking Customers1. The Mobile Banking Platform will send a 6-Digit Activation Code to the Mobile Number you provide
2. Enter the 6-Digit Activation Code into the App. A correct Activation Code will send you to the Login Page
3. Enter the current PIN you use to access your Mobile Banking Profile.
4. This will load your profile on the Mobile App Landing Page….and you can start enjoying Mobile Banking ServicesFor Existing Ecobank Customers new to Mobile BankingActivate using Debit Card
1. If you selected “Activate using Debit Card”, A PopUp will appear on the App.
2. Enter your Debit Card PAN and Expiry Date (MM/YYYY). (The PAN is a 16 Digit Number found on the front of your Ecobank Debit Card)
3. Click on the Submit button. The Mobile App will validate details provided against the Ecobank Platform
4. If the credential is valid, your Ecobank Mobile Banking Profile will be created on the Ecobank Mobile Banking Platform.
5. A One Time Password (OTP) is generated and sent by SMS to your Mobile Number registered with Ecobank and used to receive Banking SMS
6. Enter the OTP received into the Activation Page on the Mobile App.
7. Select a 6-Digit PIN and re-enter PIN to confirm it in the mobile App
8. This will load your profile on the Mobile App Landing Page and you can start enjoying Mobile Banking ServicesActivate using Internet Banking
1. If you selected “Activate using Internet Banking”, you will be required to provide your Ecobank Internet Banking Username and Password into the fields provided.
2. Click on the Submit button. The Mobile App will validate details provided
3. If credential is valid, your Ecobank Mobile Banking Profile will be created on the Ecobank Mobile Banking Platform.
4. A One Time Password (OTP) is generated and sent by SMS to your Mobile Number registered with Ecobank and used to receive Banking SMS
5. Enter the OTP received into the Activation Page on the Mobile App.
6. Select a 6-Digit PIN and re-enter PIN to confirm it in mobile App
7. This will load your profile on the Mobile App Landing Page….and you can start enjoying Mobile Banking ServicesMove on Up…get the Ecobank Mobile App