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  • Last update: 10 months ago
  • Version:
  • Size: 3.67M
  • Compatibility: 2.3.3 and up
  • Author: Jpay Mobile
  • Content rating: Rated for 3+
  • Package name: com.brisk.jpay
  • Last update: 10 months ago
  • Version: 4.8
  • Size: 13.0 MB
  • Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
  • Author: JPay Inc.
  • Content rating: Rated 4+
  • Languages: English
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JPay review

A technological renaissance is happening in the corrections industry, and getting in touch with inmates is now easier than it was before. The prison contractors offer the new digital services, like email and video visitation.

Such means are more secure and efficient than sending usual letters and making in-person visits. However, they are more expensive, and sometimes the families don’t even know about the fees and surcharges until they receive the bill. So, find the rates and availability on the official site before using the app.

One of these alternatives is JPay. It’s an app for transferring money and writing emails to the inmates using an iOS or Android device. Using it, you will quickly do that on the move and whenev

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er you need.

Functionality 4/5

The app offers lots of options. You can send photo attachments and email several recipients at a time. It’s simple to create and manage a JPay account. And using the updated Send Money service, you may transfer money to inmate trust accounts with the credit or debit card in a matter of minutes.

Download the app and look for the inmates, purchase JPay stamps, send money with your credit or debit card, attach images, write and receive emails. You’ll get timely notifications for JPay email and saved payment options.

There’s a new stamp transfer history section within the app, and the way JPay displays drafts is improved.

Design 4/5

The main menu is colorful and offers you to:

  • Send Money;
  • Email;
  • Snap’n Send;
  • Fund Media;
  • Videogram.

Overall, the design is quite nice, simple, and is not overwhelmed with details. You will be able to make photos within the app and change the settings in a matter of seconds.

Usability 4/5

The correction process is tough, and the app’s developers seem to know about that. They provide you a handy and relevant service, create strong customer relationships, and make staying in touch with inmates a little bit easier.

JPay helps inmate’s family and friends communicate with their incarcerated loved ones. It’s possible due to the wide range of corrections-related services which you can use in over 30 states through the country. You’ll also experience the fast and trustworthy payment options for individuals in community corrections.

You’ll have to register online to take advantage of JPay. But after that, it will be easy to use the service and help the incarcerated loved one.

The payment options are quite convenient. You’ll be able to pay online with a credit or debit card from the comfort of your home.

Cross-platform use 4,5/5

You can download JPay for Android 2.3.3 and up or iOS 8.0 or higher. The app is compatible with iPhones, iPads, and iPod touch.

In-app purchases

The app won’t bother you with in-app purchases. You just install the app on your smartphone or tablet for free and use it whenever you need. Plus, there are no annoying ads.


JPay is worth using because of the quick and safe way to send money, inmate email full of functions, video visitation, music options, and other useful features. It has a good customer, parole, probation, and post-release service. The team of professionals is always ready to provide assistance to inmate’s friends and relatives.



JPay is a trusted name in corrections. It’s also a practical thing when it comes to getting in touch with inmates. The app is safe and quick to use.

Pros : The app stores the information securely;
It’s free to download;
Ability to send money after a couple of taps;
Innovative video visitation and music options;
Ability to email several people at a time.

Cons : A big fee;
Registration is obligatory;
Frequent lags.

Average :

Rating Distribution

(15 298)


  • Jw
    Jamie williams
    2 months ago
    I can't get jpay to download on my rca tablet
  • mr
    michael rice
    11 months ago
    this will not let me sign in says invalid email but its showing me the exact email I'm using
    • B
      Samsung SM-J120AZ (Galaxy J1 2016)
      9 months ago
      @michael rice I'm having the same do I fix it without having to make a new email?
  • TC
    Travis Crumm
    1 year ago
    hey u doing
    • bw
      barbara ward
      10 months ago
      @Travis Crumm I'm doing ok

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