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  • Last update: 3 years ago
  • Version: Varies with device
  • Size: 32.10M
  • Compatibility: Varies with device
  • Author: Fitbit, Inc.
  • Content rating: Everyone
  • Package name: com.fitbit.FitbitMobile
  • Last update: 3 years ago
  • Version: 2.33.1
  • Size: 126 MB
  • Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
  • Author: Fitbit, Inc.
  • Content rating: Rated 4+
  • Languages: English, French, German, Italian, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese
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Professional Critic
Alice Lloyd
101 reviews

Fitbit Review

All the authors that work on this project are required to follow our guidelines. To make the most out of the app testing process, our authors launch it on various smartphones and tablets with not only the latest OS', but also the previous ones.

Wearable devices market seems to surprise us every moment; now it bursts out like an explosion and requires new devices from all significant vendors, from Apple and Samsung to Nike, then it collapses and brings down some of its originators like Pebble. One thing remains the same: those who need electronic assistance with their fitness attitude already own and widely use those wearables, and the scenario of independent trackers, as well as watch-phones, has stepped away making way for companion watches and trackers.

Fitbit has made its way through the toughest competition: all those Apple and Huawei devices from above, with their reputation and logistics, and countless Chinese vendors like Xiaomi from below, with down-to-the-floor pricing and almost-the-same experience. And one of the weapons Fitbit used in this fight was its elaborate software part.

Functionality 4.5/5
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We consider it necessary to mention that the app requires both Fitbit wearable device and Fitbit cloud account to function. If you launch the app for the first time, you can register right from within it. As you register, the app requires the most important data. You have to enter your actual age, height, weight, and gender.

The app has three main aims reached in interaction with Fitbit devices: activity tracking, sleep tracking, and weight tracking. All the data the app collects from device’s sensors is stored in your cloud account. That’s why the app requires you log in or register before actually using it.

The primary aim of using the app is tracking your physical activity. According to the data from tracker’s sensors, the app recognizes when you’re walking, jogging, biking or doing some static exercises. GPS tracking can be based on built-in GPS of your tracker if you use Charge 2, Blaze or Surge or of your phone with all the rest. It doesn’t affect the precision of locating. The real difference is that using one of the three listed you can go running or cycling without your phone at all, and then your track will be synchronized. You can enter manually the kinds of activity not connected to location tracking like training in the gym.

As for everyday activity like walking, the app offers you setting goals. You can set your goal equal to, for example, 10 thousand steps and track your progress to your goal. Your stats are stored in your account.

The app can be also used for tracking your sleep quality, as the tracker watches your movements while you sleep. It can select the best moment for awakening, so you rise clear and powerful.

There are also secondary features, like nutrition tracking. Of course, you have to enter your meals manually; there’s no tracker device for it yet. Calories consumed and calories burnt make an equation with the result you should pay attention to.

Food option allows you to make and track your food plans. Log your meals, and the service will calculate its calories due to large nutrition database. As you set your goals in weight, you can define your desired weight, the date you want to have your result, fat percentage. The app tracks your weight both by figures entered manually or by data provided by Fitbit smart scales also supported by the app.

Calories counter accounts burning even when the user is inactive, and calories burnt while physical activity periods are added to the total. The stats are saved both in cloud account and in the local memory. So if you switch to another Fitbit device, you won’t have to start all over, you’ll just resume your plans.

We presume you already have a Fitbit tracker and/or scale, but what if no? Well, you can try the app’s basic features even without its hardware, so just download Fitbit app and register. While registering, you can select the option “No Fitbit Yet?” Of course, activity tracking will not be available or will be based on your phone sensors and less precise. It would be a great feature to have your Fitbit synced with Google Fit; but, alas, this syncing is unavailable.

Design 4/5

What you see first as you launch the app is its dashboard. It looks clear and informative both on smartphones and tablets, though it makes less sense to use it with tablets. But some users prefer to connect Fitbit devices to their PCs.

The strength of the Fitbit app is visualization. The weight you lose or gain or plan to lose or gain, the activity you upgrade, the calories you consume and burn — it all can be seen in graphs. And that’s the crucial advantage.

Usability 3.5/5    

The app is intuitive and very clear. It’s easy to find the section you need, to enter the data or read it. Of course, if you know English. The app’s interface is translated into most popular languages, mostly major European. But there are terrible gaps; no Portuguese, no Russian, no Turkish or Arabic.

Cross-platform use 4/5

The official Fitbit app is available for iOS and Android. Each app has its design features defined by platform, but still, Fitbit style is present and clear. IOS version requires iOS 8.0 or fresher; Android Fitbit app works with 4.3.

As we speak of compatible Fitbit devices, we must note that the app supports 12 tracker models: Charge, Flex, Alta, Ultra, and so on. There are extra features for watches with displays, like Surge or Blaze. You can preview and change their preinstalled faces.

In-app purchases

As the app goes with the hardware devices, you can download Fitbit app for free. It’s up to you whether it makes sense without an actual device. Anyway, there are situations you have lost your tracker and cannot purchase another immediately, but life goes on.


The app for Fitbit trackers is a must, but making it as attractive as the leadership requires is an art. Some gaps like the language one are critical for the regions not covered by Fitbit official sellers. But if you’re lucky enough to have Fitbit in sale officially in your country, that’s OK.



An absolute must for all Fitbit users and a reason to prefer Fitbit to most other fitness wearables.

Pros : Easy and clear;
Activity, sleep and nutrition tracking;
Compatible with all actual Fitbit devices;
An option to try the app and services before you purchase trackers.

Cons : Many languages are not supported;
No integration with Google Fit.

Functionality 4.5

Design 4

Usability 3.5

Cross-platform use 4

Average : 4.0


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Rating Distribution

(305 379)


  • Is Fitbit app compatible with Apple Watch?

    Fitbit app works only with iPhone, iPad and iPod devices and Android devices.

  • Can Fitbit app sync with Health app?

    Fitbit app doesn’t sync with Apple Health app.

  • Can Fitbit app track multiple devices?

    Yes, you can sync various devices to your Fitbit account.

  • Can Fitbit app track blood pressure?

    Fitbit app allows you to monitor your daily goals for steps, distance, calories burned and active minutes, and see your trends over time.

  • How to stop Fitbit app from running in the background?

    Just check the settings on your phone and restrict the app background running. For more information, check the official Fitbit site with detailed instructions.

  • Why Fitbit app is not showing steps?

    Check if you allow the app to use the GPS on your device.

  • Can I connect Samsung health to Fitbit?

    Samsung health supports integration with Fitbit app.

  • How do I connect my tracker to my Fitbit app?

    To manually sync your device, with your device nearby, open the Fitbit app and find the picture of your device on the Fitbit app dashboard. Touch the picture of your Fitbit device at the top of the screen and pull down (on Windows 10 devices, find the picture at the bottom and pull up). For more information about the Fitbit app and how to download it to your phone, tablet, or computer, see about the Fitbit app.


  • KW
    Kelly Wilson
    11 months ago
    How can I get a free fitbit bracelet sent to my home?
  • kr
    kassia rolfe
    1 year ago
    what do u do when your fitbit strap breaks on one side?? plzz reply p.s i am not buying another strap
  • JB
    Josephine Brend
    1 year ago
    How do I make flex 2 work. Do I charge it from electricity point? How many lights should there be? How do I know how far I have walked, that is the only reason I bought your Fitbeit at Aus$145.00. I am totally confused and most disappointed.
  • D
    David paŕr
    1 year ago
    How do I download fitbit app onto my laptop?
    • SF
      Sally F Bell
      9 months ago
      @David paŕr I need really easy directions....all new to me
    • Vp
      Vin park
      10 months ago
      @David paŕr How do I download Fitbit app to my iPad
    • Pv
      Patricia vandenende
      1 year ago
      @David paŕr How do I download my fitbit app on my laptop? Windows 10
    • D
      1 year ago
      @David paŕr I need fitbit app for my Windows 10 computer
    • D
      1 year ago
      @David paŕr How do I install fitbit on to my lattop?
    • b
      barbara jolly
      1 year ago
      @David paŕr i cannot set up my fitbit watch can u help me
      • la
        leo archdekin
        1 year ago
        @barbara jolly clock is faulty cant set time
  • R
    1 year ago
    My son needs this app
  • 1
  • 2

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