Uber

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  • Last update: 3 years ago
  • Version: Varies with device
  • Size: 4.72M
  • Compatibility: Varies with device
  • Author: Uber Technologies, Inc.
  • Content rating: Everyone
  • Package name: com.ubercab
  • Last update: 10 years ago
  • Version: 3.271.10001
  • Size: 274 MB
  • Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
  • Author: Uber Technologies, Inc.
  • Content rating: Rated 4+
  • Languages: English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
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Ryan Kerr
140 reviews
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Uber: All Hail The Taxi King Review

Guidelines
All the authors that work on this project are required to follow our guidelines. To make the most out of the app testing process, our authors launch it on various smartphones and tablets with not only the latest OS', but also the previous ones.

It's 2016, Uber is the largest and the most famous taxi service in the world, and it has no cars of its own. Instead, Uber offers a new scenario of interaction between drivers and passengers, with cash taken out of the equation and reputation taken in.

All it takes for a taxi driver to become Uber partner is filling the form on Uber website and installing the Uber driver app. So the car and the phone make a good start for a partner, and Uber provides the work.

Functionality 9/10
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The main convenience of Uber is setting you free from having to pay the driver in cash. Most drivers have registered in Uber have their cards saved in the system. So are Uber users registered as passengers. As you make your order, you see the approximate cost of it.

After you complete your ride and confirm the success, the sum is transferred to the driver, with a service commission. You can enter multiple cards to select which one to pay with.

Your photo and phone number are also stored in your account, so the driver can make sure you really are the person who has made the order.
Business profiles is an innovation that helps you in separating your private and business rides as well as your expenses on them. The app generates a special report on all the rides you have taken under your business account, so you can get the recompensed if this is provided by your employer.

When making your order, you start with seeing your location on Google Maps, with the familiar view and naming. It detects your location and suggests you select your destination. Then you get the approximate time it would take and the cost of your ride. And if Uber suddenly has no cars available in your district, this sad news is displayed at your location and surrounded by a black background.

The service stores your history, so you can check where and when you have been at any time, and it’s always in your phone.

The promo codes are among the ways Uber has gained its popularity through. Sending a promo code to your friend will give a free ride (for $15 or less) to both of you.

Design 7/10

The idea of displaying the map over most of the screen and hiding the menu behind the left margin of it, is a dated one and it would be better to add more controls to the screen.

For example, you could enter your destination by typing it or saying aloud, but there’s no field for keyboard or voice input visible on the screen. Entering your most visited places (home, work and others) helps, but doesn’t solve the problem completely.

Surely, here are also good sides. Uber app displays the map as well as its own menus in the language you have selected in your OS. It’s integrated with wearable devices, so when your driver is found or has arrived, you get a notification on your Apple Watch, Tizen, or Android Wear watch, with no need to turn on your smartphone. Special sections in the menu are meant for entering promo codes and claiming free rides.

A special section for notifications seems not that necessary, it could have been integrated with History section and a filter for event type (a ride, a payment, a notification). Anyway, any alert is repeated in your phone notification section and on your wearable if you have one.

Usability 9/10

The app gives you access to all Uber services if you’re a passenger. The map displays your current location if the location services are on, all you need to enter is your destination by typing it or dragging the pointer on the map. Unfortunately, there’s no voice input that could have been useful in some situation - for example, if you don’t know how to spell some street name while abroad. Drop-out suggestions help that a bit.

Sometimes Uber happens to have no cars available around you. In this situation, the app’s functionality gets restricted. You cannot enter your destination, cannot request its price and time. In theory, this information could have made sense for you, but if there’s no real possibility to use it, you have no real reason to have it. So it goes.

To fight it the company even makes an exception in its own politics and allows the drivers to accept cash payments what it has tried to exclude all along the way. Without these cash-free transactions Uber loses some of its advantages, but remains a good taxi integrator, so it remains a good choice, especially for frequent travelers who would appreciate a unified global service.

Cross-platform use 10/10

Uber has confirmed its reputation of universal caring service. It could have only offered Android and iOS apps that would cover about 90% of users. But still, the service has made its apps for Windows both for mobile and desktop versions.

Though BlackBerry users are not that numerous, they are mostly solvent enough to be a good bit for services like Uber. Anyway, this platform seems doomed, so the developers both from Uber and BlackBerry sides suggest using the browser for web access. This applies to all other minor platforms (like Jolla or Firefox).

In-app purchases

Though Uber app is free, it’s not the one providing free services, and there is always something to pay for. We’d rather say “in-app payments”, as the whole service is based on paying via the app instead of cash. Having once entered your credit card, you can make your payments each time you order a taxi. It’s the cash payments that make an exception in Uber though there is more and more of this exception.

The sum to pay is always shown as you order your ride, and the transfer gets completed after you confirm that the ride was successful. It’s no wonder that the estimation is approximate, depending on time and traffic situation.

The Bottom Line

Uber taxi app seems to set the new rules for taxi worldwide, and it’s useful and looks great; but, in fact, the app doesn’t do all the work, and a large share of its success depends on the partners Uber has in your city and can offer nothing without.

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Conclusion

Uber is the media service first of all. And if there are not enough Uber partners in your city or country, Uber app download won’t do the trick.


Pros : Worldwide popularity;
Cashless and sometimes cash payment method;
Easy interface, though it could have more logical.

Cons : Not enough partners in some cities or countries;
No voice input for destination.


Functionality 4.5

Design 3.5

Usability 4.5

Cross-platform use 5


Average : 4.4

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Rating Distribution


4.1
(196 730)
5
4
3
2
1

FAQ


  • Will the driver give me a receipt?

    Yes, it will be an electronic receipt.

  • Can I request 2 or more Uber cars?

    No, each user can call for only one car. Use another account to order one more car.

  • When can I request an Uber?

    You can do that 24/7. But you'll have to wait if you need a car, for example, after midnight in less a populated area.

  • Can I pay for Uber ride with cash?

    Yes, it is possible to pay for an Uber ride with cash.

  • How to get the Uber latest version?

    Click on the ‘Get app’ button on the site, or just check App Store or Play Market and get the Uber tracker latest version.

  • How do I call Uber support?

    Open your Uber driver app; Tap ‘Account’; Tap ‘Help’; Tap on the blue phone icon in the upper righthand corner. Tap ‘Call Support’.

  • Is Uber app free?

    Yes, Uber app is free to install and use.

  • How to check Uber app system requirements?

    Just head to the App Store or Play Market, find the Uber app and scroll down the page to find needed information.




49 Comments


  • rc
    rodolfo casillas
    Desktop
    2 months ago
    buenas noches ya soy conductor de uber no me deja abrir mi cuenta y ya fui a las oficinas y no me dieron respuesta que procede
    0
    Reply
  • SD
    Susie Devine
    Desktop
    3 months ago
    I need an Uber account
    0
    Reply
  • mt
    mandla tshaya
    Desktop
    3 months ago
    travel from EWC to kempton park west. next month. between 19:30 & 20:00 pick up time
    0
    Reply
  • NW
    Negocio Willy Curbelo
    3 months ago
    hello i interesting on this app for south america , and change color a language hello i interesting on this app for south america , and change color a language
    0
    Reply
  • ls
    lungi siqebengu
    Microsoft Lumia 535
    5 months ago
    Ii am an ardent user of Uber on a have a Windows phone. I delete the app. Now when I try to install, the application wants me to register as a new user. Trying to register as a new user, the response is No I have already registered. Help!!!! All I need is a place/site where I can simply download/install and simply use the Uber App (windows). Please help
    0
    Reply
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