Can out hi I'm frustrated can't get into my W

I paid my money today and joined Weight watchers 3/16/17 but my password and my login keeps telling me it's incorrect and although I've tried to change the Password this doesn't work either and I can't login. Help! I did into my food for today in the log but then when I went back in it didn't recognize my username oo and I continue to be unable to set my password.
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