app keeps loading extrememly slow then error that developers have been notified.

can not load bee brilliant game from facebook on Ipad or Windows. keep getting error developers notified, can't make purchases nor play with other challengers. this is been 2 or more weeks. have tried to uninstall, but computer doesn't recognize game in windows and ipad won't let me uninstall. i can not update the game since before halloween. tried to restore windows to an earlier date and it says i can't because it was done 10 days ago. don't know how to on ipad. i just want to uninstall, reboot and reinstall the game.
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