Will you really help me?

I've just about had enough of this, no more patience for a "free game" that dumps you out everytime you win and keeps your rewards but takes everything if you time out. Thought it was a clitch so deleted and reinstalled - but as soon as I started winning the game started dumping me out. I like the game but I find it is too dark to see and hides things too obscurely. Some objects are hidden so that they have no way of being found without a tool and that is not fair.. If this issue is not resolved to my satisfaction and, I daresay, after everything I have read over the last 2 weeks of frustration, to everyone else who have experienced the same problem I will give your game up as too frustrating and unfulfilling. I have waited for both you and Apple to contact me to explain how to fix the glitch but neither of your have responded. Very disappointed
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