No push notifications iMailG App

I have had the iMailg app for about five years. Since I upgraded to iPhone X , it has not worked. I don’t get any audible alerts. I have to open the app and then the emails appear. From the little I know, it seems like my Push Service had stopped working. When I go to the add-ons page there is a button to reinstate push. When I click that I get the notice that my push service has verified for lifetime. This to me seems like everything should be OK. I just can’t figure out what is wrong. I have all my notifications turned on. I do not have the do not disturb on. I’ve literally checked everything 10 times over and I still get no audible alerts. Does anyone have any ideas or have you experienced this problem too?
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